Optimization of Automated Message Sending Mechanism
When you set an automated message rule for a specific time Before the check-in day, if a guest books after that scheduled time, Hostex still automatically sends these relevant messages to ensure the guests don't miss important information.
Key Improvements:
The system can now trace back up to 3 days before check-in day at 00:00 AM to resend messages that should have been sent.
Example:
If you set an automated rule to send a message at 10 AM 3 days before check-in, and a guest makes a reservation on the check-in day at 8 PM.
Clearly, the time he made the booking does not match the trigger time you set for the rules. However, they will still receive that message.
This optimization ensures that important communications are not overlooked, keeping your guests well-informed, regardless of when they book.