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IMPROVEMENT

Recent Updates up to Oct 18th 2024

D
Dave·about 1 month ago·permalink

We are excited to announce the release of our latest product version, 4.16.0!

This update features in-depth optimizations for reviews, messaging, the Booking Site Builder, and automation, all designed to significantly enhance your user experience.

Review Feature Improvements:

  • Added more rating options for host reviews.

  • Support for last-minute reviews.

  • Automated reviews now include AI-driven dynamic content adjustments.

In this update, we’ve made it easier to provide detailed feedback on your guests. When manually sending a review, you can give overall ratings and also describe specific aspects of their stay. You can even choose whether to recommend them to other hosts. Please note that detailed ratings only apply to Airbnb bookings.

When you choose to send automated reviews, you can craft a standard review message and enable the AI rewriting feature. The system will then automatically generate unique review content for each booking, helping you maintain a personalized host presence.

Additionally, automated reviews are sent after the guest checks out, with default ratings set to five stars. If you encounter any issues during a guest's stay, you can easily adjust the pending automated review's rating and content during your chat with them.

Messaging Feature Improvements:

  • A new checkout day option has been added to automated message rules for specific dates.

  • When sending emails from the chat page, you can now select additional guests (not just the booker).

  • Support for accepting or declining Airbnb's Request to Book in your inbox.

  • Clickable details in the booking preview area on the right side of the chat window.

  • Edit review content directly from the booking preview area on the right side of the chat window.

Booking Site Builder Improvements:

  • Expanded booking lead time options in the Booking Site rate plans.

  • Sync reviews from Airbnb and Booking.com listings to Google Vacation Rental.

  • New system notifications for request-to-book from the Booking Site.

Other Enhancements:

  • The Connected Accounts list now supports filtering by account status.

  • Added status for lock code auto-generation in the bookings' automation list.

  • Gap restrictions added to automation task rules.

  • System notifications for failed automation tasks.

  • The Income & Expenses page now supports multi-select operators and includes filters for booking-related and property-related data.

We hope these updates make your experience with Hostex even better! Thank you for your continued support.

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